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Accessibility Statement

This accessibility statement is applicable for content published on Sandwell Valley Country Park website.

The Sandwell Valley Country Park website is designed for as many people as possible. This means you would be able to:

  • clearly understand our content
  • view images and multimedia
  • zoom up to 300% without text spilling off the screen
  • read the content with good colour contrast and font
  • navigate the website using speech recognition software
  • navigate the website using the keyboard
  • listen to the website content using a screen reader (including NVDA, JAWS and VoiceOver)

How accessible is this website

We fully understand that some content aspects of the Sandwell Valley Country Park Website are only partially accessible.

For example:

  • Home page video do not have captions or a second media alternative.
  • Some sections of the site like Elementor sliders are not completely following the focus order during keyboard navigation.

Measures to support accessibility

Sandwell Metropolitan Borough Council takes the following measures to ensure the accessibility of Sandwell Valley Country Park website:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer and/or ombudsman.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance levels

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Level A being the lowest. Sandwell Valley Country Park is nearly conformant with WCAG 2.2 level AA. Nearly conformant means that very few parts of the content do not fully conform to the mentioned accessibility standard.

Feedback and contact information

Please let us know if you encounter accessibility barriers on Sandwell Valley Country Park website:

Your message should include the following:

  • web address (URL) of the content
  • your email address and contact number
  • the format you need like braille, plain text, British sign language(BSL), large print or audio CD

Phone: 0121 569 3070

E-mail: Visitor_Services@sandwell.gov.uk

Sandwell Valley Facebook 

Sandwell Valley Instagram

Address: Sandwell Valley Country Park, Salters Lane, West Bromwich

Postal code: B71 4BG

We try to respond to feedback within 2 days.

Reporting accessibility problems with this website

If you find any problems associated with the accessibility requirements of a website, please contact us.

Enforcement procedure

If you contact us to report an issue, but if you are unhappy with our feedback, you can contact Equality Advisory and Support Service (EASS)

Technical specifications

Accessibility of Sandwell Valley Country Park website relies on the following technologies to work with the combination of web browsers and any assistive technologies or plugins installed on your computers like HTML, CSS and JavaScript.

We are committed to making the website accessible in accordance with public sector bodies and regulations in 2018.

Compliance status

The Sandwell Valley Country Park website partially complies with WCAG 2.2 level AA standard, due to the non-compliances and the exemptions listed below.

 

Non-accessible content

WCAG 1.2.5 Audio Description (Prerecorded) [AA]

Users are not provided with access to audio description for video content

WCAG 1.2.6 Sign Language (Prerecorded) [AAA]

Sign language interpretation is not provided for all prerecorded audio content in synchronized media

WCAG 1.2.7 Extended Audio Description (Prerecorded) [AAA]

Extended audio description is not provided for all prerecorded video content in synchronized media

WCAG 1.4.8 Visual Presentation [AAA]

No mechanism is available to make changes to visual representation of blocks of text like foreground and background colours, width, justification etc

WCAG 2.4.8 Location [AAA]

Information about the user’s location within a set of Web pages is not available for certain inner pages.

WCAG 2.4.9 Link purpose [AAA]

The purpose of certain links cannot be identified from link text alone.

WCAG 2.5.5 Target size [AAA]

Certain links does not meet target input size requirement of 44×44 css pixels

WCAG 3.3.5 Help [AAA]

Context-sensitive help is not available for maps displayed in the website.

 

How we tested this website

We continuously check the web pages to ensure the website is accessible to wide demographics.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of Sandwell Valley Country Park, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

 

Known limitations for Sandwell Valley Country Park:

  • Certain pdf documents uploaded in the website are not fully accessible.
  • Uploaded images/videos may not have text alternatives/second media alternative respectively.
  • You cannot modify the line height or spacing of the text.
  • Few markup validation errors on the website could not be rectified since they originate from the external plugins used

Few features implemented using external plugins puts a limitation to make them accessible. Issue could have been addressed if we use our own custom coding to implement the website features. But  external plugins were used as demanded.

This statement was last updated on 04 October 2023. And it was last reviewed on 04 October 2023.